Introduction
Multi New Trends respects your privacy and is committed to protecting information associated with your use of our website, applications, and services.
This Privacy Policy explains what information may be collected, how it may be used, how it may be shared, and the choices available to you.
Information We May Collect
Depending on how you use Multi New Trends, we may collect information such as:
Personal Information
- Name
- Mobile number
- Email address
- Delivery address
- Billing information
- Account information
Order Information
- Products purchased
- Order history
- Delivery information
- Transaction status
- Refund information
Device Information
- Device type
- Operating system
- Browser type
- IP address
- App version
- Device identifiers where applicable
Location Information
Where you enable location services, we may use location information to:
- Finding nearby stores
- Estimating delivery availability
- Providing delivery tracking
- Improving location-based services
How We Use Information
Information may be used to:
Communications
We may contact you regarding:
- Orders
- Deliveries
- Payments
- Account activity
- Security notifications
- Customer support requests
- Important service updates
Where permitted, we may also send promotional communications.
Vendor and Delivery Partner Access
When an order requires fulfillment or delivery, relevant information may be shared with the applicable vendor or delivery partner.
Information may include:
- Customer name
- Delivery address
- Contact information
- Order details
Payment Information
Payments may be processed by third-party payment providers.
Payment information may be handled directly by the applicable payment provider.
We do not intend to collect or store sensitive payment credentials unless specifically disclosed and permitted.
Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based system can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to:
- Provide our services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Meet legal obligations
- Enforce agreements
Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including:
Requests may be subject to identity verification and applicable legal requirements.
Children's Privacy
Our services are not intended to knowingly collect personal information from children in circumstances where parental consent is legally required.
If you believe a child has provided personal information inappropriately, please contact us.
Third-Party Websites and Services
Our platform may contain links or integrations to third-party websites, applications, or services.
We are not responsible for the privacy practices of third-party services.
Users should review their respective privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, the updated version will be published on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Multi New Trends
* These are draft contact details for legal review and will be updated with final registered entity information.